Real estate customer service is not dead. At least not at Charlemagne Int’l Properties located in Rolling Hills Estates, CA. Although, one may wonder if calls are not returned and details are left unattended causing home owners to feel the weight of the myriad of details involved in selling a Palos Verdes property seem to rest solely on the seller’s shoulders. As one seller recently commented, “Who knew selling a house involved so many moving parts and so much time?” At Charlemagne, we make every effort to reduce the stress and burden of selling your Palos Verdes property.
“Thanks for being such a great agent on all our deals! I sure do appreciate more so that you are one heck of a professional in this field who has always had our best interest in mind.”
I think one of the reason real estate professionals are often undervalued is because so much of our work happens behind closed curtains. If you’ve ever participated in a theatrical production, you know the vast amount of work involved prior to opening night. The goal is to have a seamless production for the attendees to enjoy. There’s a real correlation between a play’s opening night and presenting a new Palos Verdes listing to agents, brokers, open houses and the online audience of untold number of prospective buyers.
“You made everything simple and helped us in every way…We know we can safely say you are a great person, someone who can be trusted.”
The value and esteem of a real estate professional would be elevated if we actually involved the home owner each time we inched her/his property closer to “opening day.” For instance prior to placing a property on the market we check with a title company to ensure the seller has the right to sell the property. We review property tax records for square footage discrepancies and review the MLS history of the property. Sometimes a visit to city hall is required for a review of permits and discussion of how existing issues must be handled to be in compliance with local requirements. The list goes on and on.
Presentation of the property in its best light cannot be overlooked. Currently we are helping a seller arrange for wallpaper removal, a a fresh coat of paint throughout, and vetting local staging and estate sale companies to ease the burden of preparing the property for sale. No room will go untouched. Prospective buyers are financially savvy, market knowledgeable and searching for the best value. Our goal is to make sure your home delivers on each count. No house is sold without a ready, willing and able buyer.
“Norma and Josh, I want to thank you for your dedication and commitment to the sale of my mom’s house. You turned this very emotional time into a positive experience. I cannot praise you enough, I feel so fortunate to have had the pleasure of meeting and working with you both. I appreciated the step by step information keeping me continually informed of each phase. Norma, I truly believe your vast experience and continued efforts, made this a reality.”
When it comes to selecting a real estate firm to represent your interests and your valuable asset, give it the careful consideration a decision of this magnitude deserves. That one decision will impact the experience you have during the process and perhaps more important, your representation will impact the bottom line of the your closing statement from escrow.
Choose Charlemagne Int’l Properties when only the best will do. We’ve been selling Palos Verdes homes since 1992 and our top priority is helping you achieve the best real estate results possible.
– Norma Toering, Broker
Charlemagne Int’l Properties
Palos Verdes Neighborhood Sales Reports